LEGAL & PRIVACY

Welcome to dqonvwq.shop. We value your privacy and are committed to protecting the personal information you provide when shopping and browsing our services. This Privacy Policy explains how we collect, use, store, and protect your personal information.

1. Information We Collect

When you visit dqonvwq.shop, create an order, or contact us, we may collect the following information:

Name;
Phone number;
Email address;
Shipping address;
Billing information;
Order information;
Device information (e.g., browser type, access time, IP address, etc.);
Other information you voluntarily provide to us.

2. How We Use Information

The information we collect may be used for the following purposes:

Processing and fulfilling your orders;
Arranging product delivery;
Providing customer support services;
Sending order confirmations, logistics updates, and after-sales notifications;
Improving website functionality and shopping experience;
Preventing fraud, unauthorized transactions, and ensuring website security;
Complying with applicable laws and regulations.

3. Payment Information

To ensure the security of your payments, we may use third-party payment services to process payments.

The bank card or payment account information provided during the payment process is typically processed directly by the payment service provider; we do not store your complete payment card information.

Payment service providers may process relevant payment data in accordance with their privacy policies and security standards to complete transaction verification and risk management.

4. Cookie Technology

dqonvwq.shop uses cookies and similar technologies to improve the website experience.

Cookies help us:

Remember your shopping preferences;

Analyze website visits;

Optimize website functionality;

Provide services that better meet user needs.

You can manage or delete cookies through your browser settings, but some website functions may be affected as a result.

5. Information Sharing

We will not sell, rent, or trade your personal information.

We may share limited information with necessary third parties in the following circumstances:

Logistics and delivery companies, to complete the transportation of goods;
Payment service providers, to complete payment processing;
Website technology service providers, to maintain the operation of the website;
Information required to be disclosed by laws and regulations.

All third parties will only process your information to the extent necessary to provide the relevant services.

6. Data Security

We take reasonable technical and management measures to protect your personal information and prevent unauthorized access, use, modification, or disclosure.

However, please note that internet data transmission cannot be guaranteed to be absolutely secure. We will continuously improve our security measures to protect your information.

7. Data Retention Period

We will retain your personal information according to business needs, legal requirements, and order processing needs.

When information is no longer needed for the relevant purpose, we will delete or anonymize it in accordance with applicable legal requirements.

8. Your Privacy Rights

Under applicable data protection laws, you may have the following rights:

To request to view your personal information;
To request correction of inaccurate information;
To request the deletion of your personal information;
To restrict or object to certain data processing activities;
To request a copy of your personal data.

To exercise these rights, please contact us through the following methods.

9. Privacy of Minors

dqonvwq.shop will not knowingly collect personal information provided by minors without authorization.

If you believe that we may have collected information from minors that is not in accordance with our requirements, please contact us, and we will take appropriate measures in a timely manner.

10. Privacy Policy Update

We may update this Privacy Policy based on business changes or legal requirements.

The updated policy will be published on this page, indicating the latest effective date.

Thank you for trusting dqonvwq.shop. We will continue to protect your privacy and provide you with a safe shopping experience.